{"id":25967333,"date":"2024-09-16T15:05:37","date_gmt":"2024-09-16T14:05:37","guid":{"rendered":"https:\/\/sylvania-group.com\/a-garantia-e-facil\/"},"modified":"2024-12-16T16:56:51","modified_gmt":"2024-12-16T16:56:51","slug":"a-garantia-e-facil","status":"publish","type":"page","link":"https:\/\/staging.sylvania-group.com\/pt-pt\/pagina-inicial-profissional\/warranty\/a-garantia-e-facil\/","title":{"rendered":"A garantia \u00e9 f\u00e1cil"},"content":{"rendered":"

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A garantia \u00e9 f\u00e1cil<\/h1>\n

[\/et_pb_text][et_pb_divider color=”gcid-7cc2a8e1-ed4a-463f-96c8-5b7766674049″ divider_weight=”4px” _builder_version=”4.25.2″ _module_preset=”default” width=”17%” module_alignment=”center” custom_margin=”-21px||4px||false|false” global_colors_info=”{%22gcid-7cc2a8e1-ed4a-463f-96c8-5b7766674049%22:%91%22color%22%93}”][\/et_pb_divider][dipi_breadcrumbs bc_custom_home=”on” bc_home_text=”Casa” bc_home_url=”https:\/\/staging.sylvania-group.com\/templates\/” bc_items_alignment=”dipi-bc-center” bc_separator_size=”20px” bc_separator_color=”#FFFFFF” bc_item_bg_color=”RGBA(255,255,255,0)” bc_item_padding=”2px|15px|2px|15px|false|true” bc_active_item_color=”RGBA(255,255,255,0)” bc_active_item_padding=”3px|15px|3px|15px|false|true” _builder_version=”4.25.2″ _module_preset=”default” items_text_color=”#FFFFFF” min_height=”55px” border_radii_items=”on|25px|25px|25px|25px” border_width_all_items=”2px” border_color_all_items=”#84bd00″ border_radii_active=”on|25px|25px|25px|25px” border_width_all_active=”2px” border_color_all_active=”#FFFFFF” locked=”off” global_colors_info=”{}”][\/dipi_breadcrumbs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.26.1″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”20px||20px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.26.1″ _module_preset=”default” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.26.1″ _module_preset=”default” text_font_size=”45px” text_line_height=”1.3em” header_text_align=”left” header_text_color=”gcid-body-color” header_font_size=”44px” header_line_height=”1.3em” header_2_text_color=”#575756″ header_2_font_size=”34px” header_2_line_height=”1.2em” custom_padding=”|0px||0px|false|true” hover_enabled=”0″ text_font_size_tablet=”45px” text_font_size_phone=”25px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”” header_font_size_phone=”24px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”1.3em” header_line_height_phone=”1.5em” header_line_height_last_edited=”on|phone” locked=”off” inline_fonts=”Frutiger Pro – Roman” global_colors_info=”{%22gcid-body-color%22:%91%22header_text_color%22%93}” sticky_enabled=”0″]<\/p>\n

LUMINAIRES<\/span><\/span><\/h2>\n

[\/et_pb_text][et_pb_image src=”https:\/\/cdn.sylvania-group.com\/wp-content\/uploads\/2024\/09\/02121403\/warranty-up-to-5y-band-luminaires.jpg” _builder_version=”4.26.1″ _module_preset=”default” title_text=”garantia at\u00e9 5 anos – lumin\u00e1rias de banda” hover_enabled=”0″ sticky_enabled=”0″ url=”https:\/\/cdn.sylvania-group.com\/wp-content\/uploads\/2024\/09\/02121401\/eng_warranty-fs-luminaire-210125.pdf” url_new_window=”on”][\/et_pb_image][et_pb_text _builder_version=”4.26.1″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.65em” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

– N\u00e3o \u00e9 necess\u00e1rio registar-se, basta a sua fatura\/comprovativo de compra – N\u00e3o h\u00e1 limite m\u00e1ximo de horas de funcionamento dos LED por ano – Lumin\u00e1rias de fonte de luz tradicional: 2 anos de garantia
\n1. A garantia dos produtos LED cobre as avarias causadas por defeitos comprovados de material e de fabrico e que excedam a taxa de avarias nominal.
\n2. O fluxo luminoso e o desempenho est\u00e3o sujeitos a uma toler\u00e2ncia de \u00b110%.
\n3. O fluxo luminoso padr\u00e3o, os valores de desempenho, os dados de vida \u00fatil e o per\u00edodo de garantia s\u00e3o declarados para uma temperatura ambiente m\u00e9dia de funcionamento de 25\u00b0C, se n\u00e3o for declarado o contr\u00e1rio na folha de dados do produto. <\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/cdn.sylvania-group.com\/wp-content\/uploads\/2024\/09\/02121403\/warranty-web-2021.png” _builder_version=”4.26.1″ _module_preset=”default” title_text=”garantia-web-2021″ align=”center” hover_enabled=”0″ sticky_enabled=”0″ force_fullwidth=”on”][\/et_pb_image][et_pb_text _builder_version=”4.26.1″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

Disclaimer<\/sub><\/sup><\/h3>\n

This brochure is provided for general information only. Our Standard Terms and Conditions of Sale\u00a0and our Warranty Policy apply. For more detailed information on Warranty conditions, exclusions etc.\u00a0please see our\u00a0<\/span>luminaire document<\/strong><\/span>.<\/a><\/sub><\/sup><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.26.1″ _module_preset=”default” background_color=”#F7F7F7″ custom_padding=”0px||20px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.26.1″ _module_preset=”default” custom_padding=”||20px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.26.1″ _module_preset=”default” animation_style=”slide” animation_direction=”left” global_colors_info=”{}”][et_pb_text _builder_version=”4.26.1″ _module_preset=”default” header_4_text_color=”#575756″ header_4_font_size=”20px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Garantia alargada da lumin\u00e1ria <\/strong><\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.26.1″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.5em” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Ganhe paz de esp\u00edrito adicional Extens\u00e3o da garantia para al\u00e9m do per\u00edodo de garantia padr\u00e3o da lumin\u00e1ria Per\u00edodos de extens\u00e3o flex\u00edveis com base nas necessidades do seu projeto N\u00e3o \u00e9 necess\u00e1rio registar-se, a sua fatura\/comprovativo de compra \u00e9 tudo o que precisa
\n1. A extens\u00e3o da garantia para produtos LED cobre as falhas causadas por defeitos comprovados de material e de fabrico e que excedam a taxa de falha nominal para al\u00e9m do per\u00edodo de garantia padr\u00e3o.
\n2. O fluxo luminoso e o desempenho est\u00e3o sujeitos a uma toler\u00e2ncia de \u00b110%.
\n3. O fluxo luminoso padr\u00e3o, os valores de desempenho, os dados de vida \u00fatil e o per\u00edodo de garantia s\u00e3o declarados para uma temperatura ambiente m\u00e9dia de funcionamento de 25\u00b0C, se n\u00e3o for declarado o contr\u00e1rio na folha de dados do produto. <\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/cdn.sylvania-group.com\/wp-content\/uploads\/2024\/09\/02121404\/warranty.jpg” _builder_version=”4.26.1″ _module_preset=”default” title_text=”garantia” align=”center” hover_enabled=”0″ sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.26.1″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

Disclaimer<\/sub><\/sup><\/h3>\n

This brochure is provided for general information only. Our Standard Terms and Conditions of Sale and our Extended Warranty Policy apply. For more detailed information on the Extended Warranty conditions, exclusions etc. please see our\u00a0<\/span>luminaire extended warranty document<\/strong><\/span>.<\/a><\/sub><\/sup><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.26.1″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”0px||20px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.26.1″ _module_preset=”default” custom_padding=”||20px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.26.1″ _module_preset=”default” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”left” global_colors_info=”{}”][et_pb_text _builder_version=”4.26.1″ _module_preset=”default” text_font_size=”45px” text_line_height=”1.3em” header_text_align=”left” header_text_color=”gcid-body-color” header_font_size=”44px” header_line_height=”1.3em” header_2_text_color=”#575756″ header_2_font_size=”34px” header_2_line_height=”1.2em” custom_padding=”|0px||0px|false|true” hover_enabled=”0″ text_font_size_tablet=”45px” text_font_size_phone=”25px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”” header_font_size_phone=”24px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”1.3em” header_line_height_phone=”1.5em” header_line_height_last_edited=”on|phone” locked=”off” inline_fonts=”Frutiger Pro – Roman” global_colors_info=”{%22gcid-body-color%22:%91%22header_text_color%22%93}” sticky_enabled=”0″]<\/p>\n

L\u00c2MPADAS<\/span><\/span><\/h2>\n

[\/et_pb_text][et_pb_image src=”https:\/\/cdn.sylvania-group.com\/wp-content\/uploads\/2024\/09\/02121404\/warranty-up-to-5y-band-lamps.jpg” _builder_version=”4.26.1″ _module_preset=”default” title_text=”garantia at\u00e9 5 anos – l\u00e2mpadas de banda” hover_enabled=”0″ sticky_enabled=”0″ url=”https:\/\/www.sylvania-lighting.com\/media\/5903\/eng_warranty-fs-lamps-210125.pdf” url_new_window=”on”][\/et_pb_image][et_pb_text _builder_version=”4.26.1″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.5em” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

A FEILO SYLVANIA fornece l\u00e2mpadas LED Sylvania em aplica\u00e7\u00f5es profissionais, conforme listado na tabela abaixo “Produtos”) A FEILO SYLVANIA garante que cada Produto estar\u00e1 isento de defeitos de material e de fabrico durante o per\u00edodo de garantia.
\nEsta pol\u00edtica de garantia aplica-se apenas \u00e0 parte que compra os Produtos diretamente \u00e0 FEILO SYLVANIA (o “Comprador”) nos seus pa\u00edses de venda na Europa e nos Emirados \u00c1rabes Unidos.
\nEsta pol\u00edtica de Garantia cont\u00e9m os termos e condi\u00e7\u00f5es sob os quais a FEILO SYLVANIA, como fornecedor de solu\u00e7\u00f5es de ilumina\u00e7\u00e3o profissional, se compromete a substituir os Produtos defeituosos durante o per\u00edodo de garantia.
\nPara efeitos desta Garantia, um Produto ser\u00e1 considerado defeituoso quando: – n\u00e3o est\u00e1 isento de defeitos de material e de fabrico OU – o fluxo luminoso do Produto desce abaixo de 70% (com base em condi\u00e7\u00f5es de teste padr\u00e3o) do fluxo luminoso indicado na embalagem.
\nO per\u00edodo de garantia tem in\u00edcio na data da fatura e corresponde ao per\u00edodo em anos ou em horas de funcionamento, consoante o que ocorrer primeiro, de acordo com a tabela abaixo: <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.26.1″ _module_preset=”default”][et_pb_column _builder_version=”4.26.1″ _module_preset=”default” type=”4_4″][et_pb_text _builder_version=”4.26.1″ _module_preset=”default” header_4_text_color=”#575756″ header_4_font_size=”20px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Garantia das l\u00e2mpadas LED Sylvania <\/strong><\/h4>\n

[\/et_pb_text][et_pb_image src=”https:\/\/cdn.sylvania-group.com\/wp-content\/uploads\/2024\/09\/02121402\/lamps-warranty-2019.png” _builder_version=”4.26.1″ _module_preset=”default” title_text=”l\u00e2mpadas-garantia-2019″ hover_enabled=”0″ sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.26.1″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

Isen\u00e7\u00e3o de responsabilidade<\/sub><\/sup><\/h3>\n

Esta brochura \u00e9 fornecida apenas para informa\u00e7\u00e3o geral.
\nAplicam-se os nossos Termos e Condi\u00e7\u00f5es de Venda e a nossa Pol\u00edtica de Garantia.
\nPara obter informa\u00e7\u00f5es mais detalhadas sobre as condi\u00e7\u00f5es de garantia, exclus\u00f5es, etc., consulta a nossa <\/span>Documento da l\u00e2mpada LED<\/strong><\/span><\/a>.<\/sub><\/sup><\/p>\n

<\/sup><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.26.1″ _module_preset=”default” background_color=”#F7F7F7″ custom_padding=”0px||20px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.26.1″ _module_preset=”default” custom_padding=”||20px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.26.1″ _module_preset=”default” animation_style=”slide” animation_direction=”left” global_colors_info=”{}”][et_pb_text _builder_version=”4.26.1″ _module_preset=”default” header_4_text_color=”#575756″ header_4_font_size=”20px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

POL\u00cdTICA DE GARANTIA – para a gama Sylvania Gizmo<\/strong><\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.26.1″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.5em” global_colors_info=”{}”]<\/p>\n

A FEILO SYLVANIA fornece produtos Sylvania Gizmo operados a pilhas (os “Produtos<\/strong>“).
\nA FEILO SYLVANIA garante que cada Produto estar\u00e1 isento de defeitos de material e de fabrico durante o per\u00edodo de garantia. <\/p>\n

Esta pol\u00edtica de garantia aplica-se apenas \u00e0 parte que compra os Produtos diretamente \u00e0 FEILO SYLVANIA (o “Comprador<\/strong>“) nos seus pa\u00edses de venda na Europa e nos Emirados \u00c1rabes Unidos.<\/p>\n

Esta pol\u00edtica de garantia cont\u00e9m os termos e condi\u00e7\u00f5es sob os quais a FEILO SYLVANIA, como fornecedor de solu\u00e7\u00f5es de ilumina\u00e7\u00e3o profissional, se compromete a substituir <\/span>com defeito<\/strong> <\/span>Produtos <\/span>durante o per\u00edodo de garantia<\/strong>.
\nPara efeitos da presente Garantia, um Produto ser\u00e1 considerado defeituoso quando <\/p>\n